REACH3 RESEARCH SERIES

The State of QSR in 2025:
A Gen Z Deep Dive

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The quick-service restaurant (QSR) landscape is in flux, shaped by economic pressures, evolving consumer tastes, and shifting expectations around value. In this evolving space, consumers are assessing spending habits and what they want and need.

To better understand these dynamics, Reach3 has launched a research series exploring consumer attitudes, preferences, and needs in the ever-changing QSR space. Through Reach3's Gen Z On Demand solution and conversational approach and leveraging the Rival Technologies platform, this initiative provides a closer look at how Gen Z is shaping the future of QSR in the US and Canada.

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The State of QSR - full-service market research firm support for restaurants

Covering topics and themes that matter to marketing and insights leaders in QSR: 

  • The role of AI and tech in QSR
  • Perceptions of value as inflation and cost of living remain top of mind
  • The role of "Better-for-You" trend