Consumer, Retail & Shopper Insights

Reach3 transforms consumer & shopper research by capturing emotions, behaviors & context in-the-moment. Using our AI-accelerated, mobile chat-based techniques, you can meet consumers where they are and when it matters - whether they're browsing aisles, shopping online or using your product at home.

Leveraging principles of Behavioral Science, our methods reduce recall bias and capture real-time feedback via text message triggered research exercises, organic chat-style engagement and seamless multimedia inputs like photos and videos. Unlike traditional surveys that feel like taking a test, our research mimics the look and feel of mobile messaging, which drives deeper, richer and more authentic results.