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NBC Universal
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In-the-moment Qual, Quant & Video-based research solutions

Audience preferences shift as fast as content drops. Binge culture, fan-driven franchises, premium VOD, and social buzz now shape success. But today’s competition for attention isn’t just other studios or streamers; it’s TikTok creators, immersive video games, and even AI-generated content pulling people in every direction.

To keep up, media and entertainment companies need more than traditional research. They need tools that can track not just what people watch, but why they choose it and what’s competing for their attention in the moment.

83%

83% of TV watchers use a second device

97%

connected adults visit social media platforms at least once per month

43%

report an increase in digital media consumption

In-the-moment research that drives patient-centric decision making

Conversational, mobile-first research that mirrors how audiences naturally engage

Conversational, mobile-first research mirrors how audiences engage

Emotion-rich feedback that reveals why content resonates, or doesn’t

Emotion-rich feedback that reveals why content resonates, or doesn’t

Compact, engaging activities that cut through attention fatigue

Compact, engaging activities that cut through attention fatigue

Modern segmentation built around context, lifestyle, and occasion

Modern segmentation built around audience context, lifestyle, and occasion

Areas of expertise

Audience segmentation

Content ideation

Content optimization

Business model research

Distribution strategy

Marketing optimization

Trend scanning

IP strategy

Subscription behavior

How Reach3 helps media & entertainment companies

Gathering feedback on a weekend premiere event

Gathering feedback on a weekend premiere event

A global TV company used Reach3’s Watch Party solution to capture real-time reactions to a diverse lineup of premieres and pilots. Viewers shared impressions of characters, episode content, and overall show appeal, insights that helped guide programming and promotional strategies.

Tracking viewer journeys through ongoing diaries

Tracking viewer journeys through ongoing diaries

To understand what drives binge behavior, a streaming platform engaged viewers through blind, mobile diaries. The study revealed emotional tipping points along the path from awareness to full-season completion, informing retention strategies and content marketing.

Building

Launching a syndicated FAST study

Recognizing rapid growth in the Free Ad-Supported Streaming TV space, Reach3 launched a quarterly syndicated study. Clients gained exclusive access to audience sentiment around ad load tolerance, content discovery habits, and emerging platform trends, helping them make faster, more informed decisions in a crowded market.

Better insights, better decisions

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Better insights, better decisions

Dynamic, AI-powered summaries: Extract key themes instantly.

Video & voice storytelling: Go beyond numbers to bring patient experiences to life.

Real-time dashboards: Secure, 24/7 access to insights.

Journalistic-style reports: Designed for all stakeholders, from R&D to marketing teams.

Fully compliant with the regulatory landscape in the healthcare industry covering 50+ global markets and 26 languages​

HIPPA
SOC 2
ISO 270

Elevate your research with Reach3

The future of research is real-time, audience-centric, and deeply engaging. Reach3’s mobile-first, AI-enhanced approach helps you stay ahead—capturing richer insights, improving decision-making, and ultimately driving better business outcomes. 

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Useful resources for media & entertainment research

Conversational Research - Research on Research copy

The Research on Conversational Research

Learn the impact of conversational research on engagement, data quality, richness and depth, and more. 

Segmentation - best practices for market research

Modern Research Techniques for Segmentation

Learn how to get a more a nuanced, dynamic understanding of your audience segments. 

9 conversational research principles - Reach3

9 Conversational Research Principles

Learn how companies like Coca-Cola, Kellanova and John Deere implement AI-accelerated, conversational research principles to drive business outcomes. 

Media_Entertainment

Modern Research Techniques for Communities

Get high-quality, longitudinal insights from your most important audience segments. 

Meet the team

Let's start with a conversation.

Request a call from one of our experts.