Health, Pharma & Life Sciences
AI-accelerated, mobile chat-based techniques that capture authentic patient and physician experiences as they happen—faster, deeper, and more actionable than ever before.
A faster, smarter way to capture real-world Health & Pharma insights
Reach3 Insights modernizes healthcare research through in-the-moment AI-accelerated, mobile chat-based conversational techniques that seamlessly blend qual, quant & video. Our methods drive greater disclosure of sensitive information and richer, more actionable insights.
In-the-moment research that drives patient-centric decision making
Immersive qual, quant & video-based research designs
Mobile text-messase notifications that engage patients, physicians & caregivers
Intelligent, AI-accelerated analytics & data sciences
Dynamic curated digital storytelling that activates insights with stakeholders
How Reach3 Transforms Health & Pharma Research
Mapping patient journeys in real time
A schizophrenia treatment provider used Reach3’s mobile chat-based, conversational research to capture real-time patient emotions from symptom onset to treatment. By moving beyond recall-based surveys, the company identified pain points and optimized educational materials, ultimately improving patient adherence.
Enhancing medical device usability with live feedback
A medical device manufacturer optimized a glucose monitoring system by capturing patient experiences in real time. By triggering surveys based on device interactions, Reach3 helped refine usability, improve adherence, and enhance the overall patient experience.
Building engaged healthcare communities for ongoing insights
A major health insurer created a private mobile community of brokers and policyholders to test messaging, track sentiment, and refine product offerings. This modern, mobile-first approach delivered continuous insights, enabling agile decision-making and stronger customer engagement.
Better insights, better decisions
Better insights, better decisions
Dynamic, AI-powered summaries: Extract key themes instantly.
Video & voice storytelling: Go beyond numbers to bring patient experiences to life.
Real-time dashboards: Secure, 24/7 access to insights.
Journalistic-style reports: Designed for all stakeholders, from R&D to marketing teams.
Fully compliant with the regulatory landscape in the healthcare industry covering 50+ global markets and 26 languages
Elevate your Health & Pharma research with Reach3
The future of health & pharma research is real-time, patient-centric, and deeply engaging. Reach3’s mobile-first, AI-enhanced approach helps you stay ahead—capturing richer insights, improving decision-making, and ultimately driving better healthcare outcomes.
Useful resources
The Research on Conversational Research
Learn the impact of conversational research on engagement, data quality, richness and depth, and more.
Modern Research Techniques for Health and Pharma
Learn how modern healthcare and pharma companies are getting deeper patient insights using conversational research.
