Future of Luxury - WATCH NOW

Learn how we used Reach3’s proprietary conversational techniques and Rival's mobile-first, chat-based platform to engage consumers to understand their thoughts and expectations of luxury products and experiences, unlocking need-to-know authentic insights, including from Gen Z, the future luxury shopper.

Watch now to discover:

  • How marketing and insights teams can uncover what shoppers actually think, feel, and do when it comes to Luxury
  • The importance of physical stores & digital experiences
  • Gen Z's expectations in Luxury Retail, Travel & Beauty and the influence of digital sources

    Expert Panelists:
  • Christine Nguyen, PhD, Research Director - Retail and CPG, Reach3 Insights
  • Erik Fraser, Senior Research Consultant - Travel & Hospitality, Reach3 Insights

Watch On Demand